Privacy Policy
We take your privacy seriously and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your data when you use our service.
Information We Collect
When you subscribe to FaithChef, we collect certain information necessary to provide you with daily devotional content. We collect your email address, which you provide when signing up for our service. This is the primary piece of personal information we need to deliver your three daily emails containing encouragement, study content, and prayers.
We also collect payment information through Stripe, our payment processor. However, we do not directly store your credit card details or other sensitive payment information on our servers. Stripe securely processes and stores this information on our behalf, and their handling of your payment data is governed by their own privacy policy and security standards.
Additionally, we automatically collect certain technical information when you interact with our emails and website. This includes data such as your IP address, browser type, device information, and email engagement metrics like open rates and click-through rates. This information helps us understand how our service is being used and allows us to improve the quality and delivery of our content.
How We Use Your Information
We use your email address solely for the purpose of delivering your subscription content. This means sending you three daily devotional emails as part of your FaithChef subscription. We may also use your email to send important service-related communications, such as changes to our terms of service, updates to our privacy policy, billing notifications, or other information necessary for the administration of your account.
The technical data we collect helps us optimize email delivery, ensure our content is displaying properly across different devices and email clients, and identify any technical issues that might affect your experience. We also use aggregated, anonymized data to understand general usage patterns and improve our service.
Data Sharing and Third Parties
We work with carefully selected third-party service providers to deliver FaithChef to you. Ghost powers our email delivery platform and content management system, handling the technical infrastructure that sends your daily emails. Stripe processes all payment transactions securely, managing subscriptions and billing on our behalf.
We do not sell, rent, or trade your personal information to third parties for their marketing purposes. We only share your data with service providers who are essential to operating FaithChef, and these providers are contractually obligated to protect your information and use it only for the purposes we specify.
We may disclose your information if required by law, court order, or other legal process, or if we believe in good faith that such disclosure is necessary to protect our rights, your safety, or the safety of others.
Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our service providers, including Ghost and Stripe, maintain industry-standard security practices to safeguard your data. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Your Rights and Choices
You have the right to access the personal information we hold about you and to request corrections if it is inaccurate. You may also request deletion of your account and personal data at any time, subject to our legal obligations to retain certain information for tax and financial record-keeping purposes.
You can unsubscribe from FaithChef emails at any time by clicking the unsubscribe link at the bottom of any email we send you, or by contacting us directly. Please note that even after unsubscribing, you may continue to receive transactional emails related to your account closure or final billing matters.
Data Retention
We retain your personal information for as long as your account is active or as needed to provide you with our service. If you cancel your subscription, we will delete or anonymize your personal information within a reasonable timeframe, except where we are required to retain it for legal, tax, or regulatory purposes.
Children's Privacy
FaithChef is not intended for use by individuals under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected information from a child under 13, we will take steps to delete that information promptly.
International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. By using FaithChef, you consent to the transfer of your information to the United States and other countries where our service providers operate.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will update the "Last Updated" date at the top of this policy. If we make material changes, we will notify you by email or through a prominent notice on our service before the changes take effect.
Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
AC DEV SERVICES, LLC
Email: [email protected]
We will respond to your inquiry as promptly as possible and work to address any concerns you may have about how we handle your personal information.